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Finding a Tenant in a Pandemic - Zenplace Success Story




Property Owner:
Madelaine

Property address:
Armstrong Pl
Santa Clara, CA


My parents and I have 3 houses in San Jose and Santa Clara that we have been renting out for over a decade. I needed a solution that took care of the tedious work for us. Since finding assistance with properties was new for me, I did not want the long term contract of a property manager. I signed up with Zenplace, and was amazed at the transparency and ease of the Owner’s Portal. As soon as prospective tenants expressed an interest in the available house, their information was uploaded to the portal for me to review. Within 7 days, 125 prospective tenants had shown interest! Thanks to the code changing, self access lockbox, 25 qualified prospective tenants were able to walk through the house, safely practicing social distancing. 10 applicant parties applied, and I was able to review their full credit and background screening, income documents to make an informed decision if I would like to move forward. I am so pleased by how effective Zenplace is in my tenant search. With the Shelter in Place, I assumed it would take at least a month. It was less than a week between posting the pictures, description, etc. and applicant review. Amazing. Thanks for all the support! My house rented in less than a week during the pandemic!


Additionally, I subscribed to their monthly management subscription. The tenants have a portal to pay directly into my bank account, and they are able to divide the rent however they please and pay with their multiple accounts. Prior to Zenplace, I would have a delay on rent when someone was waiting for another tenant to send them rent. Now, I get it all in one payment. I also receive maintenance requests and am given the option to use my handyman, or Zenplace will find me a technician. I love this, as I do not rack up the fees property managers will charge when there is a basic repair


I am so happy I found Zenplace to manage our rentals. For my mom, it gives her peace of mind to be “hands on” or just let Zenplace handle everything. Thank you!


To learn more about our services and see how our Leasing and Rental Mgmt Platform can benefit you, please go to zenplace.com/howitworks


Questions? Call 888.342.7550 or Email contactus@zenplace.com.




 




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